Being part of the IHG family of Hotels and Resorts, the safety and well-being of our guests and community is paramount.

Due to the global outbreak of the novel coronavirus, please do not plan to travel to Hamilton Island (or Coral Sea Marina) and onward to Hayman Island if you meet any of the following criteria:

  • If you have been in a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter).
  • If you have been in close contact with a confirmed case of COVID-19. Please follow all Queensland Health guidelines and isolate yourself for 14 days from the date of last contact with the confirmed case.
  • Please consider you local state’s travel restrictions before travelling as the situation is changing rapidly.

Besides, as a result of the recent COVID-19 cases in New South Wales, the Queensland Government have declared new restrictions affecting travellers to Queensland.
Anyone who has been in New South Wales since 27 April 2021 and is experiencing flu like symptoms should contact us immediately for further instructions.
Also, if you have been to an interstate exposure site at the specified time and date as declared by New South Wales Health, you are also required to contact us immediately.

For a current list of these exposure sites and details please visit:


In addition to the on-island implementation of additional safety precautions as stipulated by local jurisdiction and the Australian Government, each individual guest is required to check in using the Check In Qld app.
Interstate visitors should download the Check In QLD app in advance of their stay as they will be asked to check in when boarding our luxury launch.

InterContinental Hayman Island Resort reserves the right to cancel the booking or deny access to anyone who chooses to travel to InterContinental Hayman Island Resort within a mandated self-quarantine period or is found to be untruthful about the above declaration. If you do arrive on Hayman Island within a mandated self-quarantine period, you will be immediately transferred to our Medical Centre for assessment prior to being moved to a quarantine accommodation facility for a period of time as directed by the Medical Officer, at your own expense.

Thank you for your understanding and co-operation whilst we endeavour to protect our guests and community during this time. These are temporary measures, following the guidelines issues by the Australian Government and Queensland Government that are being reviewed on a daily basis.

Should you have a booking at InterContinental Hayman Island Resort and be affected by these regulations, please contact our Reservations team on +61 7 5501 9992 or

For information on InterContinental Hayman Island Resort’s COVID-19 safe protocols please visit IHG Clean Promise.